Privacy Policy(Download PDF)

This policy describes the ways we collect, save, apply and protects your personal information and to address any other concerns you may have on privacy policy of the company. This policy will explain how we handle personally identifiable information collected from customers/ merchants who register for noqodi, a payment gateway services online or by submitting a physical application form. As the services offered by the company evolve constantly, we request you to check this link on regular basis to get information. We will post a revised version of the policy on our website anytime which will be effective from the time it is updated online.

If you have any further questions on privacy practices, please contact us at noqodi.support@emaratech.ae

1. Scope
2. Objective
3. Collection
4. Marketing
5. Our Disclosure of Your Information
6. Using Information from noqodi
7. Account Protection
8. Closure of account
9. Accessing, Reviewing and Changing Your Personal Information
10. Security
11. Third Parties
12. General

Scope

This Privacy Policy describes how we handle your personal information for our services on the noqodi websites. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on January 2011.

Objective

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

  • Provide customers notice of our information practices.
  • Offer consumer choices as to how their information is used beyond the purpose for which the information was provided
  • Offer consumers reasonable access to their information and an opportunity to correct inaccuracies
  • Take reasonable steps to protect the security and integrity of personal information
  • Customer support you request
  • Resolve disputes, collect fees, and troubleshoot problems

However, we assure you that Privacy and data protection issues are very critical for noqodi payment gateway services

Collection

You can browse our site without telling us who you are or revealing any personal information about yourself. Once you share your personal information on our website, you are not unidentifiable to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United Arab Emirates.

We may collect and store the following personal information:

  • email address, mobile number , other business & personal information, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
  • transactional information based on your activities on the sites (such as, purchasing, execution of transactions and content you generate or that relates to your account);
  • community discussions, chats, dispute resolution, correspondence through our sites, and correspondence sent to us;
  • other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
  • additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list);
Marketing

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization programs, please call our contact centre and we will remove your email address from our mass marketing emails

Our Disclosure of Your Information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

We may also share your personal information with:

  • Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and cobranded credit cards)
  • Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
  • Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email address, User ID history, IP address, fraud complaints, and bidding and listing history.
  • Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Using Information from noqodi

noqodi enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before

entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

Account Protection

Your password is the key to your account. Use unique numbers and letters, and do not disclose your noqodi password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify emaratech back office and change your password.

Closure of account

Based on emaratech policy, customer may be charged on requesting for closure of account if account closed within a short period.

Accessing, Reviewing and Changing Your Personal Information

You can see, review and change most of your personal information by signing on to noqodi or you can submit a physical application form to emaratech back office specifying the modifications required in your profile.

We request you to promptly update your personal information if it changes or is inaccurate. There is certain information which cannot be modified. Upon your request, we will close your account and your personal information is not revealed to any one.

We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our noqodi User Agreement and take other actions otherwise permitted by law.

Security

Your information is stored on our servers located in the United Arab Emirates. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are bidders, buyers or sellers on our sites or other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. noqodi does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

General

We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect from the day they are posted on the site. In addition, we will notify you through email. If you still wish to collect more information, you can get in touch with our back office at 04-2376100 or you can email us at noqodi.support@emaratech.ae