Frequently Asked Questions

  • Visit www.noqodi.com
  • On home page select sign up for consumer.
  • Select the account type
    • Individual consumer account
    • Corporate consumer account
  • Fill in all the required details on the Registration pages.
  • Upon completion of the registration steps, details of your newly created noqodi wallet will be displayed and instructions on how to proceed will be displayed.
  1. Visit www.noqodi.com
  2. On home page select sign up for consumer.
  3. Select the account type
    • Individual consumer account
    • Corporate consumer account
  4. Fill in all the required details on the Registration pages.
  5. Upon completion of the registration steps, details of your newly created noqodi wallet will be displayed and instructions on how to proceed will be displayed.
  1. Transfer funds from your international bank account using wire transfer/SWIFT to the below mentioned noqodi bank accounts:
  2. Bank
    Swift Code
    Country
    Account Name
    Account Number
    IBAN Number. No.
    Emirates Islamic Bank PJSC MEBLAEADXXX Dubai, UAE EMARATECH TECHNOLOGY SOLUTIONS FZ LLC 3707261629602 AE550340003707261629602
    Emirates NBD PJSC EBILAEADXXX Dubai, UAE EMARATECH FZ LLC 101-11164281-14 AE370260001011116428114
    Commercial Bank of Dubai CBDUAEADXXX Dubai, UAE EMARATECH (EMARAT TECH SOLUTIONS) FZ-LLC 1001328655 AE440230000001001328655
    Abu Dhabi Islamic Bank ABDIAEADXXX Dubai, UAE emaratech FZ LLC (emarat technology solutions) 14304789 AE360500000000014304789
    Mashreq Bank BOMLAEADXXX Dubai, UAE emaratech emarat technology solutions FZ LLC- noqodi top up 019120000607 AE500330000019120000607
    Dubai Islamic Bank DUIBAEADXXX Dubai, UAE EMARATECH FZ LLC 016-520-0230685-01 AE390240016520023068501
    Noor Bank NISLAEADXXX Sheikh Zayed Road, Dubai, UAE EMARATECH FZ LLC 00110200120028 AE260520000110200120028
  3. Login to www.noqodi .com
  4. Under Add Funds, select Transfer Order option
  5. Select bank Name, enter Bank Reference ID and amount in AED and other required information
  6. Upload Bank Receipt and save
  7. noqodi operations will verify the funds in actual bank account
  8. Upon verification, noqodi operations will transfer funds to customer noqodi wallet subject to cut off timings. Transfer request submitted through "Cheque" will be transferred to customer noqodi wallet subject to clearance of the cheque at the bank.

Note:

  • Funds transferred/ deposited from a Dollar account will be converted at 1 USD = 3.65 AED and credited to your ecash account. All other currencies will be converted at the prevailing buying/ selling rate and will be credit to your ecash account and vice versa.
  • Charges for conversion to AED and vice versa will be borne by the customer requesting for international transfer.
  • All Bank related service charges directly or indirectly collected by the bank will be borne by the customer.
  • Kindly note that starting from 1st of October 2014, a charge of 50 UAE Dirhams will be applied to all manual Top-Ups (i.e. Transfer Orders) to noqodi Wallet.
  • noqodi Wallet can be funded through various channels:
    • Direct Debit through Partner Banks
      • Login to www.noqodi.com
      • Under Add Funds, select Electronic Transfer option
      • Enter Amount and Select Bank
      • Confirm the payment
      • noqodi will redirect the customer to selected bank login page
      • Enter bank details and confirm the payment
      • Based on confirmation received from bank, noqodi will topup customer noqodi wallet for transaction amount on real time basis
    • Credit card
      • Login to www.noqodi.com
      • Under Add Funds , Select Electronic Transfer option
      • Enter Amount and Select Option credit card
      • Enter Credit Card details and confirm the payment
      • Based on confirmation, noqodi will topup customer noqodi wallet for the transaction amount on real time basis
    • Topup through Exchange House
      • Customer to visit Exchange House and provide his noqodi wallet details
      • Exchange house user to validate wallet details real time
      • Upon customer confirmation, exchange house to collect cash from customer and process the transaction
      • Upon confirmation from Exchange house, noqodi will topup customer noqodi wallet for the transaction amount on real time basis
    • Manual Deposit through Partner Banks
      • Deposit funds/cash to noqodi account in one of the given below partner banks.
      • Bank
        Swift Code
        Country
        Account Name
        Account Number
        IBAN Number. No.
        Emirates Islamic Bank PJSC MEBLAEADXXX Dubai, UAE EMARATECH TECHNOLOGY SOLUTIONS FZ LLC 3707261629602 AE550340003707261629602
        Emirates NBD PJSC EBILAEADXXX Dubai, UAE EMARATECH FZ LLC 101-11164281-14 AE370260001011116428114
        Commercial Bank of Dubai CBDUAEADXXX Dubai, UAE EMARATECH (EMARAT TECH SOLUTIONS) FZ-LLC 1001328655 AE440230000001001328655
        Abu Dhabi Islamic Bank ABDIAEADXXX Dubai, UAE emaratech FZ LLC (emarat technology solutions) 14304789 AE360500000000014304789
        Mashreq Bank BOMLAEADXXX Dubai, UAE emaratech emarat technology solutions FZ LLC- noqodi top up 019120000607 AE500330000019120000607
        Dubai Islamic Bank DUIBAEADXXX Dubai, UAE EMARATECH FZ LLC 016-520-0230685-01 AE390240016520023068501
        Noor Bank NISLAEADXXX Sheikh Zayed Road, Dubai, UAE EMARATECH FZ LLC 00110200120028 AE260520000110200120028
      • Login to www.noqodi.com
      • Under Add Funds, select Transfer Order option
      • Select bank Name, enter Bank Reference ID and amount in AED and other required information
      • Upload Receipt and save
      • noqodi operations will verify the funds in actual bank account
      • Upon verification, noqodi operations will transfer funds to customer noqodi wallet subject to specified cut off timings. Transfer request submitted through "Cheque" will be transferred to customer noqodi wallet subject to clearance of the cheque at the bank.
  • Fill the merchant transaction/ application form and click on Pay
  • Select payment mode on noqodi
  • noqodi offers payments through the following modes:
    • Ecash
      • enter noqodi wallet ID and password
      • Validate the payment
      • noqodi will confirm the payment to Merchant
    • Direct Debit through Partner Banks
      • You will be redirected to Bank website
      • Enter bank login details and confirm the payment
      • Based on confirmation from bank, noqodi will confirm the payment to Merchant
    • Cash payment through Exchange House
      • noqodi will generate and mail/ SMS the Token ID to customer
      • Customer to visit Exchange House and provide Token ID for payment completion
      • Exchange house will accept cash from customer and complete the transaction
      • Based on confirmation from Exchange House, noqodi will confirm the payment to Merchant
    • Credit Card
      • enter Credit card details and confirm the payment
      • Based on confirmation, noqodi will confirm the payment to Merchant

Note:

  • Credit card payments are allowed upto AED 10,000.
  1. Fill in the refund application form mentioning the mode of Refund (noqodi Wallet/Bank Transfer)
  2. Submit filled in Refund application form to Merchant.
  3. Merchant should approve refund request and confirm noqodi for processing.
  4. Based, on merchant approval, noqodi will process refund & will disburse to Customer noqodi Wallet or Bank Transfer as per customer request.
  5. For automated refunds, Merchant should capture refund details from the customer either during payment or later and send request to noqodi to process refund as and when necessary to the chosen mode of refund (noqodi Wallet/Bank Transfer).

Note:

  • All refunds will be processed in AED. For refunds to international bank accounts in foreign currency, the recipient bank will convert and credit the funds to customer account.
  • All Bank related service charges directly or indirectly collected by the bank will be borne by the customer.
  • IBAN number is mandatory for refunds requested through bank transfer within UAE.
  • Provide Routing code in case an account number is provided for refund request.